Simmons Beautyrest Black reviews are a mixed bag. By many accounts they are among the top luxury mattresses available. But there have been quite a few horror stories as well.
There have been reports of Simmons denying problems and not allowing people to return their purchase which is still under warranty. Their customer service track record seems to have been less than stellar regarding this product.
Many Beautyrest Black reviews state that they send a customer service rep out to your house to inspect the mattress and measure the size of the dip. In order for it to be covered under the warranty the dip has to be at least one and a half inches deep. Any less than that is considered a normal body impression and is defined as a "comfort issue".
Unfortunately, due to the problems I've read about I can't really recommend this mattress. Overall, purchasing a Simmons Beautyrest Black is somewhat of a risk. There have been numerous reports of design and manufacturing flaws in Beautyrest Black reviews. The products that had these problems have since been discontinued but you have to wonder if more problems will arise down the line.
Continue reading below for our full Saatva vs. Simmons Beautyrest Black mattress review or for the quick version if you’re in a rush.