Considering recalls are serious business, we were pleased with the level of communication from the support team. What was your level of service from the Graco customer service team? Good, bad or horrendous? Share your experiences with us in the comment section.
Graco started its business operations in the year 1926 as a Gray Company to manufacture its first product as a air-powered grease gun. The company was established through the efforts of its founder Russell Gray. The company changed its corporate name from Gray Company to Graco in the year 1969. The administrative office of this company is situated in Minneapolis, Minnesota, United States which controls all kind of worldwide business operations. The Corresponding services of Graco service center are Graco Lubrication, Graco parts, Graco technical support, Graco pressure washer and Graco customer service.
I called Graco customer service. The nice woman I spoke to took me through the scripted responses in her troubleshooting flip chart. The very same things I had already done. She tried to switch me to tech support but they were closed today.
Solution:Graco offers a new and improved replacement harness buckle to affected consumers at no cost. If you are experiencing difficulty with your harness buckle and cleaning has not improved its performance, please contact our Graco customer service team at (Monday through Friday from 9 a.m. until 5 p.m.) or .