Home

Mega Bloks Customer Service Phone Number, Reviews

ToysOpoly 1000 Pieces Building Bricks - Compatible with Classic Legos, Mini Mega Bloks, Kinex Sets, Creative Duplo, Tyco, KRE-O + Free Removal Tool

$79.99


Customer Service Request Center

After roughly an hour, I got the pieces all sorted out. Only one part was missing and one a little deformed. I called up Mega Bloks customer service and they are replacing them. I should receive them shortly.

After roughly an hour, I got the pieces all sorted out. Only one part was missing and one a little deformed. I called up Mega Bloks customer service and they are replacing them. I should receive them shortly.

To facilitate the processing of your request, ..

Since the topic is described as reviews of Mega Bloks sets, themes, etc., and lacking a clear cut better place for this, I figured I'd write up my review of my Mega Bloks customer service under the 'etc.'

Obviously anyone who has been on this forum for any length of time has read about others' positive experiences with Mega Bloks customer service, and I must say that after my personal experience, they are quite right.

My missing parts arrived quickly, and they communicated very well via email letting me know the status of my request. I would have to say that I have rarely, if ever, dealt with a customer service department that was as personal and responsive.

Definitely A+ customer service!
Logged

MEGA BLOKS™ Products: 1-800-465-MEGA (6342) RoseArt Products:

Here we see that the instructions call for a 1×2 wedge to be used in Step 11. Unfortunately, my set did not include this part. I wish I could say this is uncommon, but I have purchased a number of new Mega Bloks sets over the years that have been missing pieces right out of the box . To their credit, Mega Bloks customer service has always been accommodating in mailing replacement parts; but the fact that they can’t ship a 38-piece set complete is highly disappointing. Why Mega Bloks should continue to experience these QA issues when even the shadier Chinese knockoff brands somehow manage to make sure their sets have all their parts is baffling.

If you haven’t already noticed, there were three pieces missing from the box set, but thanks to Mega Bloks customer service, we are working on getting those pieces, and will update the gallery when they arrive.